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For the past few days, Time Warner Cable repeatedly auto-dialed my cell phone. Either no-one was on the other end when I answered or it repeated the "important message please hold" message repeating every 20 seconds until it hung up. Someone finally was on the other end tonight and informed me that our cable was in danger of being disconnected. I was baffled -- it's one of the bills we have set on auto-pay -- but I was pretty surprised when I found out it was about nine dollars.

If I could get him to quit watching TV, I'd cancel it and find a different high-speed internet provider. Our current bill is $120 a month for expanded basic cable and 7 Mbps internet access. I do not understand why it costs $40/month more for less service from them than it did two years ago.

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( 2 comments — Leave a comment )
starzz
Apr. 28th, 2009 01:03 pm (UTC)
I had a dream I was at your house!
iconoplast
Apr. 28th, 2009 09:50 pm (UTC)
We've been having fun with them today as well. We kept getting disconnected from tech support, after which they'd autodial the phone on the account, let it ring twice, then hang up. To top that off, when we finally got a stable connection with them, they insisted that they didn't have the phone number in the system.

I might recommend calling them and telling them you're thinking of canceling the service. I know with Comcast that invariably made the special new-subscriber prices available to me since they'd rather have me pay less than pay nothing. Failing that, is there another way for him to get the shows he likes? It wouldn't be too hard to run some media center apps and have a TV-out from a computer to the TV.
( 2 comments — Leave a comment )

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Melissa, starry-eyed soy-lovin' Expatriated Zulu

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